[Resolved]  Reliance Communications — 4G Migration

Address:Mumbai City, Maharashtra, 400059
Website:www.rcom.co.in, www.reliancenetconnect.co.in

I am an existing rcom cdma net connect user since 2007, now i got message from rcom this cdma service will stop by 31st may 2016.
I stepped into a nearest rcom outlet (B r enterprises, j b nagar andheri (E) mumbai) on 27th may 2016 and collected new 4g sim for migration. After many attempts of migration process (Lot faced server error) i come to know that my rcom cdma net connect mdn number is register with another sim.

I shocked and rushed to the same rcom outlet and explained the issue. From 27th onward, i visited rcom outlet so many times and communicated rcom outlet executives over phone and even i contacted rcom customer care for resolving this issue, after all this exercise the is still unresolved.

Now the main point is rcom has offered the dongle cost rs. 899 for existing rcom customers i am one of them and i request rcom to help me for avail this offer and sim for the same for no extra cost.

Thanks
Rk @ [protected]
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Jun 14, 2016
Complaint marked as Resolved 
Thanks for Consumer Complaints...!!! The problem has been resolved and have re registered with new SIM and ordered WIPOD today. Thanks RCOM for efforts. Ravindar Kulkarni
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ravindar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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