[Resolved] Reliance Communications — 4g migration complaints

deepaksc83

from Pune, Maharashtra

Address:

411006

My data card number is [protected] and i am using cdma reliance dongle since 5 years with 40gb plan at rs. 999. During 4g migration, rcom promised that they will keep the plan and rentals unchanged for existing postpaid customers but after 4g upgrade i am getting only 5gb data at rs. 1100. Also i am not getting the promised speed as well.

Please take a look at this.

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Oct 26, 2016

Complaint marked as Resolved

I did not received any call form Reliance Customer Care till date.

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

Reliance Communications Customer Care's response Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

Abraham Panicker

from Bengaluru, Karnataka

Same issue with me. No notice and info's and I didn't pay the bill amount and they disconnected the service, that also without any sort of notice. Now its better to change to some other service providers since Reliance is just useless just like their customer service people. Its pathetic service from Reliance.

aruntanwar

from Mumbai, Maharashtra

Please sign this online petition related to RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"