Reliance Communications — 4g network not working

Mohitesh Soni

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra, 495689

I upgraded my no. From CDMA to 4g GSM. From that day onwards neither 4g working nor free calling working. I was told free calling n 4g data would be available on my phone as it get upgraded. But the issue remains the same. I tried to contact customer care 198 but it too is not getting connected. They say plz call later, I am finding the service provided by u worst, in the whole telecom sector.
[protected] my no.
Mohitesh Soni
Post-Poratha, teh-sakti, dist-janjgir champa, Chhattisgarh, 495689.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohitesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohitesh,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications