[Resolved]  Reliance Communications — 4G speed

Address:Coimbatore, Tamil Nadu, 641012
Website:www.rcom.co.in

My bill amount for August Month is Rs. 2604.00. My pack plan is 40 GB unlimited for Rs.999. The device also works only two days a month. I don't know how so much bill got generated. If this issue is not sort out soon, I prefer to disconnect my connection.
My reliance number is [protected].
Since your 4G upgrade started, problems have started. I want someone to speak in my regional language. Don't expect me to speak in HINDI.
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2016
Reliance Communications Customer Care's response
Dear Kamalnath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Sep 14, 2016
Updated by Kamalnath Kumar
Still people are speaking HINDI and are giving irresponsible responses. Holding the line for 5 minutes and getting back and asking again about the problem. Finally, They didn't solve the problem. I'm expecting someone to call back and help me in disconnect the internet services and also want someone to help me in use the 4G modem with other network sims.
Customer care is making fool out the customers.
Complaint comments 

Comments

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Kamalnath Kumar's [Complaint's author] reply, Sep 16, 2016
I have done, sir! Any other ways to get the bill waived?
post your complaint in http://www.pgportal.gov.in/ Centralized Public Grievance Redress and Monitoring System (CPGRAMS)

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