Reliance Communications — 4g upgrade/ porting request | |||||
Good day, Please note that i have sent sms to 1900 by typing port [protected], my message was delivered but i have not received any sms regarding my upc code, why??? It's urgent please. The network on my phone shows full. I am able to receive and make calls but why i am not able to receive the upc code, please clarify. Earlier i have requested you to send me 4g upgrade sim to kolkata but you have not sent that also why??? I need one thing either port or to upgrade but why you are not allowing me to do so. Either you send me the 4 g sim to my kolkata address or give me the upc code as i need to preserve my number. If it's fail i will held reliance responsible for this. Alternate number for communication [protected] Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
Comments
Why they are doing like this. We must approach TRAI and seek justice. We should not take this lightly and strongly protest as there are lot of subscribers who are not aware of this and Reliance is taking advantage of this. Are they not upgrading as they have to give 10 GB data. Please note I don't want any data n all I want my service to be active.
Dear Sandipan,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
They are only getting touch but sorting my issue. I need my number to be active, so kindly send the upc code as I have sent so many times porting request.
Sorry not sorting my issue
Dear Sandipan,
As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.
Cheers,
Reliance Communications
Will the problem be solved?? Which reliance store I need to visit in Kolkata or west Bengal?? Is there any time limit to visit ie within when should I visit ?? Please note I am not interested to port to 3 G as the service is very poor. I want to upgrade to 4 only. Or to port to other operators for that I need porting code. So kindly give my UPC as I have generated porting request long time back but still not received that response for UPC
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why not send upc...