[Resolved] Reliance Communications — 4g wi-pod order 10/06/2016 time 02.52 pm not received | |||||
I had reliance cdma pro3 dongle post paid device no [protected]. After recieving many messages from reliance ada i applied for 4g upgradation & ordered new 4g wi-pod device on shop. Rcom site on 10 jun 16, vide order no. Jgifphvgz & invoice not recevied, but am paid online. It was promised that device would be delivered within 10 working days. Even after 19 days there is no information. All customer care numbers of reliance online shop are 24th dispatch telling but not dispatch again am calling 27th evening 8 pm dispatch not dispatch again calling 28th dispatch telling but not traking details recevie. Their web page is not behaving properly i wrote on their chat also not use. My contact number [protected] plz slove my problem or canceled my order payment refuned and also connection canceled. Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 09, 2016 Reliance Communications Customer Care's response Dear Ananthakrishnan, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
 2 Comments | |||||
Comments
Reliance communication very very poor service am today also call shop.rcom support number [protected] one lady call attend but not properly response yesterday also one lady same number attend yesterday dispatch telling today am call today dispatch telling why a problem one product delivery time 19 days my address india only not other country then am call[protected] one lady attend call am cancel my order and data card also cancel that person telling am escalate my problem within 24 hrs to 48hrs am received ur order product telling am telling today tracking details or tomorrow morning details am receive not received am cancel my order 4G wipod cancel and data card number also canceled. Reliance communication solve my problem? ??????...
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
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