[Resolved] Reliance Communications — again cheated of 99/- mobile no [protected]

sam_boy

from Delhi, Delhi

Address:

New Delhi, Delhi

I posted a complaint just yesterday of horrible experiences I have with their useless services and naive customer care and again faced the blunt of their third class pathetic services as did a recharge of 99/- through paytm for which the amount is deducted from my bank account and they confirmed recharge successful but was not processed by reliance only a sms your request could not be processed came and that's it so simple for them to bug a customer of his money and I know all though I have written the mail to them including appellate but neither they will reply nor they will heed.

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Complaint marked as Resolved

a mail from customer care with assurance to refund the amount if transection is failed and got the refund hence the issue stands resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jun 29, 2015

Reliance Communications Customer Care's response Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications