[Resolved]  Reliance Communications — Amount charged for VAS Pack - Please resolve

Address:Pune, Maharashtra

Dear Reliance, It's happening again, like you said in your previous reply and initially I was happy to see my amount was back into my account BUT at the same time it's again started deducting the charges for VAS services from my account even though I was received a message on 07/20 saying VAS pack has been deactivated. Please see the below amount details as it was deducted so far, please look into this and refund my amount. Kindly deactivate all VAS pack services from my number so that this type of deductions will not be happen again in future. On 08/04 Amount Charged for VAS ADPAY GSM is 5/- On 08/01 Amount Charged for VAS Hungama Voice Ckt is 5/- On 07/22 Amount Charged for VAS TechRWCNKVed is 0.50/- On 07/22 Amount Charged for VAS Hungama GSM is 1/- On 07/21 Amount Charged for VAS TechRWCNKVed is 0.50/- On 07/21 Amount Charged for VAS ShemarooVP is 1/- On 07/20 Amount Charged for VAS TechRWCNKVed is 0.50/- On 07/20 Amount Charged for VAS ADPAY GSM is 3/- On 07/20 Amount Charged for VAS ShemarooVP is 1/- On 07/18 Amount Charged for VAS TechZone SMS S is 1/- Thank you, Pavan [protected]
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Oct 23, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2015
Reliance Communications Customer Care's response
Dear Pavan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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