[Resolved] Reliance Communications — Applied wrong broadband charges of rs.1453 after termination | |||
Id[protected] After termination accepted by rcom team, I have received final bill of rs.1453 on 13-06-16. It should have to be almost null, because total internet usage (By days) from 11-03-16 to 11-05-16 are already paid by my side including late payment charges. I have also cross checked my usage & payment data with head office, bhopal. Which i found is 99% accurate. So, kindly verify the usage once again from 11-03-16 to 11-05-16. Please go through following service request no.- [protected] Cnm[protected] [protected] [protected] [protected] [protected] [protected] Kindly generate & send me the corrected bill. If you can please call back, then i can provide more details on it. I have also mailed you on 03-06-16 at "rcombb. [protected]@relianceada.com" and "[protected]@relianceada.com" But, still waiting for response. Thank you. Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Reliance Communications Customer Care's response Dear Gunjan, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
 4 Comments | |||
Comments
Dear Gunjan,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Dear Gunjan,
We would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
We would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
You People Provide Wrong Information To Customers. NOTHING IS SOLVED !
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
In This Link- https://www.consumercomplaints.inreliance-broadband-applied-wrong-unused-charges-i-want-termination-c1286053
I Have Got Usage Details From Local Head Office, They Are 98% Accurate According To Above Complaint. Even After That, Your Customer Retention Dept. Asking Me To Pay Rs.1845 To Terminate Connection.
I Have Already Paid More Than My Usage. WHY SHOULD I PAY MORE ?