[Resolved]  Reliance Communications — Balance deducted, wrong recharge info

Address:

Prakasam, Andhra Pradesh, 523001

Sir
my mobile number is [protected], it is a reliance andra pradesh

number
on 25/4/2016 i am recharged this number for 100rs and a 57rs
100rs is a regular talk time recharge
and 57rs is for 10gb internet pack with 28days validity as

they mentioned in *129#
after the recharge of 57rs 10gb data with 28days validity is

not added to my internet data account as they told in *129#

service. they only added 300mb on my data balance with 7 days

validity.

also on 29/4/2016 when i am checked my main account balance i

found that they deducted more than 60rs. when i asked the

customer care they told i am used some internet services. but

i never used any internet services also still i have remaining

data of 1.53mbs while i am checked 29/4 6.23pm and 30/4

10.20am with validity up to 1/5/2016. its a complete cheating

by reliance communications. my data balance is not completely

over yet, then how can they deduct the main balance even

without any notifications? sir i am really disappointed

because of the contents displayed on *129# service and their

service. please take a look. refer the attachments!


thank you