[Resolved]  Reliance Communications — Balance deduction

Address:New Delhi, Delhi

Hi,

My mobile no: [protected]
Location: Delhi

I am very frustrated from your unnecessary deduction of balance. As Today morning, I had Rs 229 in my main balance and Rs 54 in my promo balance. I had 9.. MB for net pack. I just on data connection for 2 min. Your system have deducted my approx Rs 125 from main balance and 5 MB data pack. I have still reaming 3.? MB data in my pack till 9/8/215. How you can deduct my balance. This is happening with me many time. Please revert my balance. Otherwise I will change your service.

Thanks
Uma Pati Tripathi
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2015
Reliance Communications Customer Care's response
Dear Uma Pati,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 01, 2015
Reliance Communications Customer Care's response
Dear Uma Pati,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

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Hi,

My alternate mobile number is [protected].

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