[Resolved] Reliance Communications — Balance deduction

Surya Pratap Tiwari

Address:

Faridabad, Haryana

My Reliance gsm number is [protected]. I have remaining data balanace on my no. Bt they are deducting my talk time balance. I have already submitted compliant against Reliance communications last month for the same reason. Customer care service is very poor. They are not helping me out. Please resolve my issue otherwise I have to switch my number to other network.

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Nov 9, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2015

Reliance Communications Customer Care's response Dear Surya,

We do apologise for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 21, 2015

Reliance Communications Customer Care's response Dear Surya,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications