[Resolved]  Reliance Communications — Balance deduction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Respected Sir, This is to inform the higher authority that my wrong balance deduction of RS 110 has not been resolved yet date of deduction was 12/10/2015 and everytime when i talk to reliance customer care they tell me that their server is down nad now they just stop responding to my calls i just hung up on my phone day to night thinking they might connect but it always says "thank you for calling reliance customer care" without having any further conversation. On 13/10/2015 i just called from my friends cell phone he said again the same thing "Server Down" . Its been 1+1/2 days but i don't have any idea what to do. Cell Phone number- [protected] Circle-Delhi Metro Circle My name -Mohd Sameer Khan Pin code -201308
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2015
Reliance Communications Customer Care's response
Dear Sameer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 21, 2015
Reliance Communications Customer Care's response
Dear Sameer,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

Respected Sir/Ma'am,
This is going to be the second day and i have not recieved any reply from technival team of reliance neither i can't call them they just hung up the phone. i have completely no idea what to do.I could go to higher authority and report this issue not resolved yet.

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