Reliance Communications — Balance deduction

kunihal

from Chandigarh, Chandigarh

Address:

Jalandhar, Punjab, 144008

Apr 30, 2016
Balance deduction
On 30 april near 8 pm i recharged my no. [protected] with credit 110 and get 93 rs. Balance... Then i rch 9 rs net pack valid for mid night i surf the net till 12:01 and then i check my balance and it was emplty like 0.001 and that time also i have left with 7mb data...So i want my 84 rs back ...At any cost...I call them 4 times till 3 am and they always says call us 2 hr later...And now i can't able to call them...

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 07:30 pm today.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications