[Resolved] Reliance Communications — Balance reduction | |||||
Sir with due respect I would like to say that I am a customer of reliance communications.on various occasions large amounts are deducted for value added service which I haven't activated even once.I was unable to check the balance often and was ignoring.but yesterday on[protected] I checked and found that on various occasions my balance was deducted.i complained the same to the customer executive and he assured me that the balance will be refunded also I told him that please deactivate all the value added services and he did the same.but Today on[protected] again about 25 rupees were deducted.i just want that all my deducted balance should be reimbursed and strict action should be taken against them for not taking my complaint seriously.i called the customer care executive and told him that I wanted to talk to his boss but while staying on line for about 20 minutes the call disconnected automatically.sir I cannot stay with this condition.should I call them regularly and neglected again and again.please look into the matter as soon as possible and help me resolve this condition.my phone number on which this kind o[censored]nethical behaviour is going on is [protected] Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 25, 2015 Reliance Communications Customer Care's response Dear Shailesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
Add a Comment | |||||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment