[Resolved] Reliance Communications — Being threatened for unused bill payment | |||||
I was using Reliance Dongle with a monthly rental of 490, but later in april2016 due to signal issues in my area reliance dongal was not working, so i dropped email to relaince care to stop the service and informed then that i am clearing my due balance . i received call from reliace care in may 2016 where i informed the CCexecutive that i am not using this dongle so please stop the services also, as i have deposited 500rs advance so adjust the same amount with my bill. But company kept on charging me and now i am being threatening by call and emails to pay the bill for the services which i have not used. I would need to know when i formed the company well in advance to stop the payments then why i am receiving call. Was this information helpful? | |||||
Nov 24, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Reliance Communications Customer Care's response Dear Artika, We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly. Regards, Reliance Communications | |||||
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