[Resolved] Reliance Communications — Bill Plan changed without customer knowledge | |||||
Billing plan changed without customer concern I have been using the reliance data card from last 5 months While converting from cdma to 4g, rcom promised through mails that tariff plans wont be changed. On that promise i have purchased wipod. But without my concern or information billing plan changed from unlimited 999 rs plan to thier default cheating plan. Now i want my money back for the wipod. Now for closing the connection they want me pay money. I haven't asked to change the plan. So how can you expect me to pay the bill. Data card number: [protected] Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Reliance Communications Customer Care's response Dear Susheel, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 27, 2016 Reliance Communications Customer Care's response Dear Susheel, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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I Want to change my Network Provider. Currently I am using Reliance Postpaid Connection. I Want to change it with Vodafone Prepaid with same number. I Called Many times to reliance Customer care but they don't reply positively and put me on hold. After that nobody get back to me on call. My Mobile no. is [protected].
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