[Resolved]  Reliance Communications — Billing when data card not in use

Address:	641015
Website:	www.rcom.co.in

I m using reliance dongle ([protected]) sathya n, yasara. [protected]@gmail.com for past 5 years, and paying my bill regularly, but when they switch 3g to 4g then only the problem starts, when customer care people called me and informed your same plan rs.999 unlimited plain will exist in 4g so dont bother about that, u have to buy our new 4g dongle, and your old data will not able use in future, so i purchased for rs.2500 new dongle.
While using 4g dongle, tower is not even coming and not able work itself, i dint even use the modem itself, but they send the billing for 3 months.
Aug month 17 i raised a complaint, they told your plan was changed
Without a intimation they changed my plan to rs. 700 3gb alone, i m not able to tolerate this. how without informing the customer you can change the plan... i m the core customer of reliance communications, but you are send messages that you will create a complaint on non payments of legal & cibil proceedings...