[Resolved] Reliance Communications — Bills created after closing the connection | |||
Dear Sir / madam, I am Jayant Das used a reliance data card#[protected] till Nov 2015. The bill amount of Oct 2015 was extremely high, I spoke to the customer care and suggested her to close the connection and am ready to pay the full and final amount. She shared me the final amount I need to pay for closing the connection. I paid the entire balance in Nov 2015 and she said in the call that my connection will be closed. I surprised to see they started generating bill again after 3 months. When contacted Reliance said, they put my number on hold and after 3 months they resumed and it was my direction. However, There they unable to provide any proof of my consent to put the number on hold. last month they wrote to me that they are investigating the issue and all of a sudden the recovery agents are calling me and threatened me to pay the bill immediately. I am getting mentally tortured. Please help me. regards, jayant Ph#[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Jayant,
Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.
Cheers,
Reliance Communications
Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications