[Resolved]  Reliance Communications — Broadband no. [protected] - 3g broadband service

Address:

600053

Hi there,

I have a great concern. I need your attention and advise which am sure you would oblige.

Am was always a happy customer of reliance and had been enjoying the service since the day i had a 3g dongle in my hand. It so happened that a communication from reliance brought all the mess into me with which am totally unhappy and concerned. 2 or 3 months back a communication floated from your end that you are stopping all 3g broad band services and those willing could migrate to 4g. Since then my dongle is not functional. Also i have a clean record of paying my dues accrued for the month till the service was extended by you. Now i have been raised with invoices for the past 2 months that you have withdrawn service amounting inr 2529/-. I have been continuously getting sms insisting for the payment and offlate being threatened that you would take legal action if so i fail to pay. You need to understand the customer's pain and confident that you will. My pain is that how can a service provider raise a bill when he has stopped a service (Meant 3g)?

As a humble request to your offices, i hope i would get justice by yourself giving a complete waiver and advice further on how to acquire a 4g broad band. This is from a pathetic greiving customer who really needs to be taken care and provided due justice.

I reiterate that i would continue to be a customer of yours and am confident that by doing so i would enjoy un-troubled service if so am being taken care of such issues. Thanking you in advance.