[Resolved] Reliance Communications — Broadband not working

rohitkumar228

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226016
Website:	www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html

Hello sir i am reliance broadband customer my customer id is :[protected] my complaint no is :[protected] and[protected] still my net is not working daily i called customer care no.and customer executive say to my problem resolved within 24 hr.but still i face biggest broadband problem.
sirf bill jama karne se kya fayda jab broadband work he na kare koi bhi engineer mere ghar visit nahi kiya jab ki mai har baar compliant me batati hu ki broadband me problem wire se hy but koi bhi visit nahi hoti jisse ye problem 15 din se hy.

thank you
meera kumari
[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 1, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Reliance Communications Customer Care's response Dear Meera,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 31, 2016

Reliance Communications Customer Care's response Dear Meera,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications