Comments
Dear Sir/Madam
Myself Mohit Goswami inform you that I wanted to change my current plan of Rs.299.00 into SRP plan of Rs. 200.00 one month ago, however I am suffering with the same problem and using the plan of Rs.299.00 after requesting for the same, I had a call from Mumbai reliance office regarding SRP 200.00 plan, company executive assured me that the plan will be changed within seven days in May, but the problem is still lying. My request no is –[protected], dated 28/5/2014 this is only request that is pending right now. Due to not changing the plan I am in critical situation and my bill amount is too much, and for all this company is only responsible.
I believe that the action should be taken against the company’s behavior & treatment with the customers.
Name : Mohit Goswami
Mob No : [protected]
Myself Mohit Goswami inform you that I wanted to change my current plan of Rs.299.00 into SRP plan of Rs. 200.00 one month ago, however I am suffering with the same problem and using the plan of Rs.299.00 after requesting for the same, I had a call from Mumbai reliance office regarding SRP 200.00 plan, company executive assured me that the plan will be changed within seven days in May, but the problem is still lying. My request no is –[protected], dated 28/5/2014 this is only request that is pending right now. Due to not changing the plan I am in critical situation and my bill amount is too much, and for all this company is only responsible.
I believe that the action should be taken against the company’s behavior & treatment with the customers.
Name : Mohit Goswami
Mob No : [protected]
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications