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Quick submission complaint. See what happen and problem solving in time.
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Dear Sir,
I am a customer of postpaid connection for my No.[protected] since last 5 years. I requested a change of this connection to GSM through M/s Chanderaprabha Enterprises, Janakipuram near Engineering College crossing Aliganj Lucknow on 27th August 2014 after submitting all required documents for ID as well as address proof. But sorry to say my services stopped two times within a wee of k and still is not working for want of verification by your office. Whenever, I contacted your customer call center I was informed that it will be done very soon. Now three days passed I am not able to use my services. I will not pay the rental for this period and request you to look into the matter and arrange to release my services urgently.
Thanking you,
Avinash Naidu
I am a customer of postpaid connection for my No.[protected] since last 5 years. I requested a change of this connection to GSM through M/s Chanderaprabha Enterprises, Janakipuram near Engineering College crossing Aliganj Lucknow on 27th August 2014 after submitting all required documents for ID as well as address proof. But sorry to say my services stopped two times within a wee of k and still is not working for want of verification by your office. Whenever, I contacted your customer call center I was informed that it will be done very soon. Now three days passed I am not able to use my services. I will not pay the rental for this period and request you to look into the matter and arrange to release my services urgently.
Thanking you,
Avinash Naidu
Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
After a long almost after 9 days my services started. Thanks
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