[Resolved] Reliance Communications — cheated for converting postpaid from prepaid

peeyu79

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear all I am your customer since 2007 and got many offers from different telecom for better plan and shifting but I never did that. Recently I got the call for converting my number to postpaid from prepaid and I agreed for that. One executive came for collecting the document and money and I handed over my pan card copy and 200 rupees to him.I told him to hold my application because I was traveling my native and he was not sure for roaming charges.Once I am back Itried calling that number and same is coming disconnected temporary. I called your 198 number on 20/06/2015 and got more irresponsible experience when your executive said she has registered a complain and there is no complain registered. No I want very quick response or I will forced to escalate to next level. Name .peeyush Kumar Number, [protected]

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Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2015

Reliance Communications Customer Care's response Dear Peeyush,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 02, 2015

Reliance Communications Customer Care's response Dear Peeyush,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications