[Resolved] Reliance Communications — Cheated with 3g unlimited offer | |||
On 31 august got this message (Name: Number: RM-651234 Content: Unlimited 3G Data for you!Recharge Rs 359 & Enjoy Limitless 3G data for 28 days, at same Speed.Hurry !RCOM Time: 31/08/2015 11:06:44) on same day i recharged with above mentioned offer but they took 5 days to activate that offer on my no than 2 days it works fine from 8 September speed drop to 2g i have complained to customer care more than 20 times even emailed to rcom authority but they are not interesting in helping for proof of speed sending link to speed test website advised by the one of rcom customer care http://speedtest.in/results/1509c25076e6bef09f5c5b90ec9e426b1170 please provide justice please tell rcom to extend my plan validity regards [protected] Any one reading please dont believe rcom fake offer (RCOM customer care is very unhelpful) Was this information helpful? | |||
Sep 23, 2015 Complaint marked as Resolved got good feed back from senior executive my net start working and rcom provide me addition days as compensation
Thank you customer complaints Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 16, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 21, 2015 Reliance Communications Customer Care's response Dear Customer, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||
 2 Comments | |||
Comments
than you for activation 3g on my number
since i have to wait 20 days to get benefit please extend my validity by 15 days at least because this situation happen due to effectiveness of your customer care please (they misguided me they are only saying w are looking into your matter at last got call from Mumbai call center than only my plan start working you can check my service request on attachment file i have sent with this email ) extent my validity
thank you
regards
[protected]
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since i have to wait 20 days to get benefit please extend my validity by 15 days at least because this situation happen due to effectiveness of your customer care please (they misguided me they are only saying w are looking into your matter at last got call from Mumbai call center than only my plan start working you can check my service request on attachment file i have sent with this email ) extent my validity
thank you
regards
[protected]
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
i dont want your 3g plan because its already more than 18 since i have rechrged now i want money back
regards [protected]
or reactivate my plan