Reliance Communications — Complaint regardindg reliance broadband

I have applied for a broadband connection in march 2015. One person named Vishnu came to my home at Trivandrum filled the application form and took 1800 rs from me. Told that one person named Prasanth will come and do the connection related works with in one week. Prasanth came in April first week and given the connection. i have applied for broadband internet and phone, but they didn't gave the land phone. He has charge RS. 500 from me as his charge. He had given me his mobile number and told to call in his number if any problem is there. I got internet connection for 2 days, from the third day I was not getting any connection and was not working. I tried calling Prasanth but he was not taking phone. Tried to contact Vishnu, He also didn't respond. After several times trying calling Prasanth, i got him over phone . He told me that the server at Trivandrum medical college range is not working, It will take two weeks to resolve. I waited for two weeks and called them again several times, but not replied .By that time after 3 weeks reliance had send me a bill of 2300 rs. I was told that i should pay only 800 plus tax for my plan. I went to reliance outlet at Trivandrum medical college, they told that they are not responsible for reliance broadband connection and given me the number of Vishnu. I again contacted them and some other person took the phone. I learned that the person Vishnu has not paid the money which he took from me. I explained the things to them and they told that it is a mistake and they will correct the bill and advised me to register the complaint about the connection issue. So i have registered the complaint over phone. I got a call from reliance executive . He was not able to talk or understand English. Some way i convinced him and he assured that service person will contact to solve my connection problem. I demanded to stop the connection and he did not reply. After that no news and i was fed up with the connection and i opted for another connection which i am using now. I am a busy doctor working in ministry of health govt of India as physician and take care of MP's, Ministers, Judges and civil servants. It was a miserable experience and waste of time opting for your connection.After 2 months i got a call from reliance communication that i have a pending bill of 1200. Already given 2300, no net connection or service, then how come a bill. And till date i have not received any bill or communication through SMS, post or email in my registered mail or mobile. I feel the whole thing as a fraud and please take action to end by connection and stop further calls from your side. i didn't get any service for the money i paid, still i am being disturbed by the group. Dr. M. Nithin KPRA B10(!) Koonamkulam Paloor lane, Opp GG Hospital, Medical college PO Trivandrum 695011 phone [protected]