[Resolved]  Reliance Communications — Compliant about the representative who is ir responsible after taking money for connection

Address:

560068

Hi,
This is umasankar. I was looking for reliance broadband in xxx area, bangalore and contacted reliance representative . His name is ajay and his contact number is [protected]. He has collected money for 3 months in advance for 1199 plan as 3300 rupees and registration charge as 599 rupees on 22/04/2016. Totally the amount collected from me is 4200/- rupees. After three days of collecting money he called me and informed me that there is no feasibility for giving broadband connection in basapura and will return the money on 29th april 2016. I agreed for that and waited till today afternoon. I have called his number and it's saying it's switched off . I would like to raise this as serious complaint and i want my money back today. I have attached the payment receipt with this email. Take necessary action and return my money back.

I sent email to [protected]@releianceada.com and they replied below

"this is with reference to your e-mail dated april 29, 2016, regarding pending installation and refund.


We request to write to us with the following details in order to address your concern about pending installation.


1. Customer application form number (Caf)
2. Complete address along with pin code


Be assured that after we receive the required details, we would do our best to assist you with your concern"


I have not received any caf number from reliance representative who was irresponsible. I am registering this as a complaint and others should beware of this kind of people and service providers.