[Resolved] Reliance Communications — Customer care service is not responding to my number and also not responding to my complaints | |||
I have one GSM prepaid number, Ahmedabad Gujarat. Before two months ago, I requested for first time extra charges cutting complaint as i was getting this problem from one month before of this complaint but i ignored now this time it was enough, in the response of this complaint i didn't get any solution then i make one more complaint and the result was, they paid me extra charges amount with some extra offers to me, i appreciated for this. Offer was 30 paisa/min call charges and night calls (11PM to 6AM) free for six months for all over india, my call charges rate became according to service but night calling, they didn't provide me any service and when i call them at toll free number to customer care they said that yeah you have 6 months of night calling free but we don't know why it is not activating, i am new here i don't know( answers). When i asked to them to transfer call to your senior they put me on hold for a long time and cut call after hold, Just reddiculous. After all this process happens three to four time now it seems that they blocked my number or else i don't know they never respond to my number and suffering from bad service by RELIANCE. Was this information helpful? | |||
Dec 9, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 02, 2015 Reliance Communications Customer Care's response Dear Rahul, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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