[Resolved]  Reliance Communications Customer Care Service — Sending Bill despite Termination.

Address:Mumbai City, Maharashtra, 400709
Website:www.rcom.co.in

My reliance data card no. is [protected].
I requested termination of service on 15th of August. I received on 30th of the same month that it has been terminated . Now again i receive a bill on September. The customer care in a very sycophant way asks me to pay as if I hadn't already terminated the account.Then asks me why am I closing the service. Please see to that I don't go on receiving bills for a terminated account.
Your irritated customer.
Ashfaque Azad

P.S: This is in continuation of a complaint filed on 15th August https://www.consumercomplaints.inreliance-unfair-billing-and-bad-service-c1354221#c2523745
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Nov 5, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 25, 2016
Updated by Ashfaque Azad
Reliance is sending men to home to collect money, despite the waiver being in process. The person came on 24th and had a deplorable way of talking. It's a shame such big names have come down to this. The customer care refuses to comment on this issue.
Sep 28, 2016
Updated by Ashfaque Azad
Still now Reliance hasn't updated me on the issue. They just wait till end of the month, and keep sending bills for terminated account. I had used 3G services which they blocked and told that I've to buy 4G Wi-POD, they did not notify me about any plan change. After sending a bill of hefty 5K, they waived it off after numerous complaints. The service was not available, seeing no resolution as to that, and getting unfair bills, I had terminated the service, Reliance had given me the confirmation for termination too, stating that as of 30th August the service has been terminated. Yet I am still getting bills. Horrendous service .
Verified Support
Oct 03, 2016
Reliance Communications Customer Care's response
Dear Ashfaque,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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