[Resolved]  Reliance Communications — Customer Database going to Third Party

Address:Hyderabad, Andhra Pradesh

I have been using my reliance mobile for the past 8 years and it is in DND too. Every time i get call from Real Estate people, or Charity Organizations, Idea Mobile. Idea Mobile people asking to migrate from Reliance to Idea. And Charity Organization asking for Charity. Real Estate people for their ventures. This is purely Reliance is trespassing the privacy of the customer by selling their data base to other people. How can these people know our numbers until and unless reliance sell the customer database. [protected]@gmail.com Balaji Shankar [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Shankar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Not mere forwarding the issue to customer service team to resolve i need to know how the caller data is being sold for and apart from that According to TRAI if my number is DND and other third party calls me their number must be blocked irrespective of their bussiness nature, and I need to know about the status of my complaint and what action has been taken as per RTI act.
Dear Shankar,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
The above number provided me is working i need the confirm reply as on how my data is being sold for just few bugs and according to the RTI act 2005, Even though am und DND, i would like to know how and why my data is being sold to the third party. Else i will be forced to lodge complaint with TRAI.

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