[Resolved]  Reliance Communications — Data card bill is coming so high which is out of the plan we choose

Address:560076
Website:myservices.relianceada.com/ecareLogoutAction.do

My name is aruna g h,
Reliance postpaid data number: [protected]

The total rental which i have chosen was rs. 550.00 + tax 82.50 = rs.632.50. Recently the company told us to upgrade for 4g facility with the same plan. But now we are getting a bill of rs. 2010. Basically i an visually challenged person and i without my knowledge if they increase the amount without even intimating me how can i afford such a big amount. If earlier they have notified me i would have cancelled the network itself. So please do kindly take action and let me know what is going with the plan i selected... For further communications please kindly contact this mob no: +91 [protected]

Since basically i am blind i don't know what to upload please kindly help me with this issue..

Kind rgds

Aruna gh
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Sep 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Reliance Communications Customer Care's response
Dear Aruna,

We regret the inconvenience caused. Your complaint has been registered with the concerned team. Our customer care representative will get in touch with you shortly.

Regards,
Reliance Communications
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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