Reliance Communications — Data service not started after more than 24 hours of recharge
M
mknishad
Address:
New Delhi, Delhi
Hello,
My self Markande Nishad -Reliance gsm No-[protected]
i recharge my sim for data service of Rs.42 pack for 200mb 3g data far one week.
i received the recharge confirmation massage and service activation massaage "MBBP42 has been successfully activated on your phone"@3.38 PM
after one hour i tried to reboot my hand set many times but data service not stared .
then i contact to customer care at 198 and log the complain SR no.[protected].
Next morning still i was waiting to activate the service then again i call to customer care @198 to get the status of my previous Servive request.
I was very much upset after geting the response of operator, he told me "you have to wait for 24 Hr then only this service will activate."
still after 24 hr of recharge this service is not activated .
even the customer care service is not easily acceessible, for this your have to wait for more than 15min on the line then only you can reach to operator .
please help me in this regard and provide the suitable compensation as i am mentaly and commercially harrased by Reliance communatication services.
Regards,
Markande Nishad
M-[protected]
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment