Reliance Communications — Data card stopped working since 1 week

Reliance Communications — Data card stopped working since 1 week

R RIver Deep

Datacard: [protected] - Summary: my datacard stopped getting signal since one week. The customer service call is getting lost while transferring to service representative. - I have been calling customer care number since a week. It drops me silently while transferring the call to service representative. Please solve the problem immediately. - This problem had also happened in last month. The cust service told me that it was because of the 4g migration. They told me that my 3g card would work ok after few days. After a downtime of 7 days, it started working again. Now, it went back to again to the problem of "zero signal". - - Was this information helpful? No (0) Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related Reliance Communications reviews

View all 22889 Reliance Communications Reviews

Comments

RIver Deep

Reliance contacted me. Even though they had told me that the move from 3g-->4g was not mandatory, it seems, they have changed their stance.

Now they tell me that 4g is mandatory, thus leaving me 2 weeks and more in cold water this month alone (Ironic that I am in a plan that gives me a data speed less than that of 2G).