[Resolved]  Reliance Communications — Deficiency of Service/ no service despite collecting money

Website:

www.rcom.co.in/Rcom.html

Relationship Number of CDMA : [protected], customer since DAPO offer in Orissa - Rourkela Relationship Number of GSM :[protected] applied for conversion from CDMA to GSM (Reliance) few months back Number : [protected] Ever since I've applied for conversion from Reliance CDMA to Reliance GSM the service is very frequently disrupted. No concrete solution from Reliance. Several call to customer care, personal visits to Reliance outlets did not resolve the issue. The services get restored after lot of deliberation but the problem comes back very soon, i.e the service gets disconnected. I keep travelling a lot (which augments the intensity of the problem). It gets repeatedly disconnected citing reasons of bill non payment (but the fact is that the payment is being remitted on time every time). on confrontation we were told that the payment is being credited to my CDMA a/c not GSM a/c and that they will resolve it. I do not know how to resolve this. Hope this is a one off case with reliance and through this forum the right person will resolve without any further delay.