[Resolved]  Reliance Communications — Did not terminate my service and charged me for that month

Address:Pune, Maharashtra, 411006
Website:www.rcom.co.in/Rcom/personal/internet/wireless_reliancepro3.html

My Reliance Data card connection number is : [protected], I did submit a request to terminate my service entire request number[protected] even after confirming on a follow up call which i have recording of and now I have to pay 725 rupee and they made register another request[protected] and I had to make multiple calls and wait for 50 minutes .
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2016
Reliance Communications Customer Care's response
Dear Javed,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

My data card no is [protected]
I have made multiple requests to stop my service request no are[protected],[protected] and[protected] even after clearning all my bills my service is still active.

I have been trying to stop and terminate my service for almost two months the first request was complete and to my surprise the connection was still active when i called in they said it was to change the plain which is a lie i have a recording of that call anyways i did make another request and now after paying extra for reliance mistake and after 16 days of my second request my connection is still active.


What in the world i have to do to terminate my connection tell me why should i be paying anymore when you should have stopped my service on my first request.

I am fed up please dont ask for any more money stop my service immediately.. Now

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