[Resolved]  Reliance Communications — Disconnection of my net connect

Address:

Lucknow, Uttar Pradesh

dear concern

[protected] my reliance nett connect no.I alwys take 3 month advance rental plan, this time i made the payment for the same scheme, after few days i am getting calls from call centre for my bill payment, I told that I already took the plan and paid the same on 10 sep 2014 but it took around 15-20days for the lazy staff to check from their payment collection person to trace the same...but this is not over then they pressuried me to pay this month bill amount too in spite of giving the 3 month adavnce rental plan...i again agreed for the same because i know their is no one to listen no supervisor no staff to understand what i try to say and explain hence i agreed and asked them to send their collection person...most surprising fact now came...as till now i am getting calls for the same bill and same thing but no body is sending the collection person just calling without even seeing the remarks done by previous caller...such a bad, lazy, uneducated and blackmailing staff i didn't see of any other company but only of reliance...i don't understand why are these guys there... guest/customer is agreed to pay the bill but again and again calling and when i say pls check the remarks then they say that today someone will come for payment...& now they have disconnected my nett connect without any reminder which caused a great loss to me...

i request my respectful jury & constitution to please take some appropriate action against these blackmailing call centres ...& i need a compensation for this humiliation & blackmailing.

Kind rgds
AM