[Resolved] Reliance Communications — Excess bill by rs.255/- in billing cycle : 09.09.16 mobile no.[protected]

rakes71

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra, 110070

Dear sir,

Reg.: wrong and excess charges rs.255/- in mobile bill no. [protected]
Billing cycle : 9.9.16
Current charges are shown as rs.714 against my unlimited plan of
Rs.399/-+taxes=rs.459 should be at the maximum

Below attached is your bill no.[protected] dt.09.09.16, relationship no.[protected]

Under the unlimited plan of rs.399/- per month, total charges come out to be rs.399/-+ taxes59.85=rs.459/-hence you have charged me rs.255/- in excess. Please refund.

Rakesh gupta,
[protected]
[protected]

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Nov 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Reliance Communications Customer Care's response Dear Rakesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 26, 2016

Reliance Communications Customer Care's response Dear Rakesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications