[Resolved] Reliance Communications — Failure to change the card from postpaid to prepaid

Mavir

from Chennai, Tamil Nadu

Address:

Madurai, Tamil Nadu

My no. Is [protected].. I hd request to change my no. From reliance cdma postpaid to prepaid n they hv ask me to pay rs1750 amt n I hd pay the amt n submit all the document on 16.07.15 n my new bil date was 24.07.15. But still its didnt change n instead of their mistake the new bill hd been generated n the asking me to pay for it.. pls tke action

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Jul 03, 2015

Updated by Mavir Pls sir take soon action againt them as soon as possible

Verified Support

Jul 03, 2015

Reliance Communications Customer Care's response Dear Mavir,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 05, 2015

Reliance Communications Customer Care's response Dear Mavir,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications