[Resolved]  Reliance Communications — Fraud, Not Giving Promised Data Balance As Shown On Website.

Address:Pune, Maharashtra

I had recharged for data plan RS 149 for Maharashtra circle, as per their website I should receive 30 GB data and when I made a recharge the data received was 10 GB instead of the promised 30 GB, this is really not good for a company like Reliance :(, loosing their customer trust. I have called customer care many times regarding this issue but no success. Kindly credit the remaining data i.e. 20 GB to my account ASAP, or else I need to take some serious action against you. CDMA No - [protected], Name - Mahedi Alternate No - [protected]
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Sep 21, 2015
Complaint marked as Resolved 
Again the same issue is persisting :(, I had again recharged for 149 RS pack but as promised I didn't got 30 GB data this is really disgusting. Kindly add remaining 20 GB data to my account ASAP and please don't again again allow me to go to Public Grievances. Thanks, Ali Mahedi
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2015
Reliance Communications Customer Care's response
Dear Mahedi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Aug 13, 2015
Updated by Ali Mahedi
Dear Reliance Communications,

Still no one from your department has contacted me, I will wait till today eod for your response if not the issue has been resolved I need to lodge a complaint in Public Grievances.

Thanks,
Mahedi
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