Reliance Communications — fraud service pack | |||
My name is Azam Ansari using reliance card mob# [protected], on 22nd jan 2015 i did a 3g net pack recharge of rs 246 for 2gb 3g data as per the tariff plans of reliance. After doing the recharge through paytm i got confirmation msg also from Reliance saying i have got 2gb 3g data but as i have checked my net pack rechrge it says that i only 1gb data instead of 2gb. This is the fraud company is doing with consumer on top of that when i called up the customer care for the help, the executive talked in such a rude manner & directly denying not to help as they will only help if consumer calls within 3 days. Totally criteria & help provided by company. Kindly help as i need my data for which i have paid or if not then i am very much ready to even go to higher authorities for the same as the company has done fraud with me. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Azam,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications