[Resolved]  Reliance Communications — Fraud with me.. Does not give proper facility after recharge and worst customer care

Address:

Kolkata, West Bengal, 700013

My number is [protected]
i recharge rs.195 via freecharge on 3rd june, 2016. Rs.195 gives unlimited 2g(30GB that show when i check for remaining balance) internet for 28 days(kolkata circle).
First : its give me wrong validity on 5th june, 2016 unknowing they end my net pack..so i complain on 6th june. my complain number is[protected]..after complain i said to send a sms of my complain number..customer care said ok..then i got a sms which is not for complain number ..they activate a vas service of rs.7. i call again then they back my rs.7 ..and after 2hour they again deducted rs.3 two time from my a/c. i have not enough energy to call again to give my money back..
they dnt send me complain number on 7th june at night i call to get my complain number customer care say ur complain is resolve and you get the poper facility of your pack...i said how..then there is no answer..i said again i recharge 3june which is 28 th day validity and it is 7june..."'its clearly show there is no net data in your mobile" clearly shows me..

again i complain on 7th june[protected] get same feedback..
again complain on 8th june[protected] at that time i talk to a senior customer care "u definately got ur data and validity"
on 9th june i got my validity and it give me data 0(zero)MB. so i cant do anything just watching my validity..
9th june they block my number to customer care so i make internet chat in reliance website...customer care said "u consume ur whole data" i m not agree with it..then they suggest me to download instacare app and check ur used data..i check on 3rd june to 5 june i consume only 861Mb from my 30gb data...again i complain on 9 june, 2016 from my friend mobile for my number and my complain number is[protected].. its 17th june its still processing..my validity period is comeing to end now which is 30th june...in between i called 2 to 3 times they only say its process..

on 16th june i called reliance sectray office customer care [protected] call cost rs.1.5/minute. first it take near 5 minute to take call when someone picked i give my complain number and says whats happend..again customer care hold it for 3 minute and rply me here is complain written that u dnt get poper call facility.. and must contact customer care 198...i think he dnt know to read english...what can i do..i again call customer care from my friend mobile the customer care is says my last complain is for "to get my remaining data balance"

so i complain its 17th june my problem is still not solve..after paid rs 195..its shame to reliance communication...