[Resolved] Reliance Communications — Frequent balance deduction

babagorky

from Aurangabad, Maharashtra

Address:

Ujjain, Madhya Pradesh

I have been using reliance sim card since a long time but the company deducts balance without any kind of subscription which I have never requested of. This has been a frequent case since I have purchased the number[protected]. Please provide me a reason as to why should anyone continue with this network. Today also on the name of VAS hungama voice, balance got deducted, which I have never requested. The worst service provider ever - G. Dubey

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Nov 6, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 17, 2015

Reliance Communications Customer Care's response Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications