[Resolved] Reliance Communications — Frequent Disconnection | |||
My Reliance subscriber ID is[protected]. Reliance broadband connection has been installed at my resident on 10.10.14 and during the period of merely 15 days the connection has been disconnected for more than 5 times. It remained closed on 12.10.14, 17.10.14, 18.10.14, 19.10.14, 22.10.14 and 23.10.14. Every time it takes more than 24 hours to resolve the complaint. The company does not give any commitment time to resolve the problem. Neither the company resolves the disconnection problem permanently for provided any waiver as it is asked that connection did not remain down for the continuously more than 72 hours. The connection is still down and nothing has been done by the company. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Sanjay,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
FREQUENT DISCONNECTION OF INTERNET CONNECTIONSINCE LAST 3 MONTHS
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications