[Resolved] Reliance Communications — Fwp migration from cdma to gsm 4g not completed in more than 10 days

janurag2000

from Pune, Maharashtra

Address:	411036
Website:	www.rcom.co.in/Rcom/personal/home/index.html

Fwp migration from cdma to gsm 4g not completed in more than 10 days..

Hi, i have been asked to move from old landline cdma - [protected] to gsm 4g - [protected]. I had bought new landline handset too for rs 2000, but still my new no is not activated and old no also got deavtivated. Not able to receive and dial any no from five days

Concern not resolved from last 1 week and still no not activated after paying bill amount and web-world just say there system shows all good, but phone and sim says no not registered.. No support from reliance after being a post paid customer from last 13-14 years.. Pathetic customer support and incident resolution team,.. They also just close the incident without informaint the customer on there alternate registered contact no or through mail..

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Jun 07, 2016

Updated by janurag2000 Migration from CDMA to 4G not completed in 10 days .. Still having no as registration failed..

Hi, I have been asked to move from old landline CDMA- [protected] to GSM 4G - [protected]. I had bought new landline handset too for rs 2000, but still my new no is not activated and old no also got deavtivated. Not able to receive and dial any no from five days

Concern not resolved from last 1 week and still no not activated after paying bill amount and web-world just say there system shows all good, but phone and sim says no not registered .. No support from Reliance after being a post paid customer from last 13-14 years.. Pathetic Customer support and Incident resolution team, .. They also just close the Incident without informaint the customer on there alternate registered contact no or through mail .

Jun 07, 2016

Updated by janurag2000 Hi, I have been asked to move from old landline CDMA- [protected] to GSM 4G[protected]. I had bought new landline handset too for rs 2000, but still my new no is not activated and old no also got deactivated. Not able to receive and dial any no from 4 days.

Concern not resolved from last 1 week and still no not activated after paying bill amount and web-world just say there system shows all good, but phone and sim says no not registered .. No support from Reliance after being a post paid customer from last 13-14 years.. Pathatic Customer support and Incident resolution team, .. They also just close the Incident without informing the customer on there alternate registered contact no or through mail ..

Verified Support

Jun 08, 2016

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Related Reliance Communications reviews

View all 22889 Reliance Communications Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications