[Resolved] Reliance Communications — Getting Billed for the service discontinued by reliance

Vijay-

Address:

Bangalore, Karnataka, 560021

I had a Reliance Dongle ([protected]) (pro 3/CDMA) I paid 1500 Rs for the Device.

Approximately 3-4 months back reliance discontinued the CDMA service and i never used the service since then, i registered online for the new device no one contacted from reliance.

Issue, is i am still being charged every month and reliance is not owning this issue and not waiving off my bill.

I have contacted reliance several times on this. they bluntly rejected and were rude. Why should i pay for no mistake of mine?

I would request the concerned to formally register a complaint and take action on them.

I can be contacted at : [protected]

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May 10, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Reliance Communications Customer Care's response Dear Vijay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 27, 2016

Reliance Communications Customer Care's response Dear Vijay,

As per our discussion, we have resolved your concern and the necessary benefits has been posted to your account and the same will reflect in your subsequent bill. Thank you!

Regards,
Reliance Communications

Nov 11, 2016

Updated by Vijay- Its still not reflecting, could you please provide me the break ups on how much was deducted and how much was proposed to waive off