[Resolved]  Reliance Communications — Harassment via e-notice sent on 4th oct 2016 for unpaid bills having due date as 15th oct 2016

Address:Pune, Maharashtra, 411014

Hello,
I've received the following fake e-notice final intimation which claims to be sent from the district court. check the sender in 'from', this clearly states that it is not sent by any legal authority.

I've also attached a pdf attachment of the september 2016 bill statement which says that the due date is 15th oct 2016.

* fake email sent *
Appendix – m

Notice u/s 20 (2) of legal services authorities act, 1987

Date 07/09/2016

From,

The secretary,

Pune suburban district legal services authority,

District court, new building

Shivaji nagar, pune – 411 003.

Satish jain

H no 423 lane no 3 mate nagar near ambika hotel nagar

Wadgaon sheri pune near nirmaya hospital punepune

Caf no[protected], mdn no [protected]

Ref: - pre-litigation no lk/oct16/z8oct108851 of oct 2016.

Subject: - proposal of reliance communications ltd, for presenting your dispute with regard to outstanding billing amount of caf no[protected], mdn no [protected] before the lok-adalat for determination.

Sir/madam,

Apropos to the subject mentioned above, you are hereby informed that, the applicant reliance communication ltd, pune with regard to the outstanding billing amount of rs 327/- has arranged an pre-litigation lokadalat on saturday dated 08/10/2016 at 11.00 am to 4 pm. it is contended that you have availed services of reliance communications ltd, but failed to pay the above mentioned billing amount. the particulars of which are as under:-

1. type of the bill :telephone/data card service rendered.

2. name of customer : satish jain

3. total outstanding amount : 327 /-

Please pay the same on or before[protected] to withdraw the case

Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at pre-litigation stage to lok-adalat u/s 19 (5) (ii) of the legal services authority act, 1987 for final determination. hence you are requested to remain present in the pre-litigation lokadalat, which will be held at district court, pune on 08th day of october, 2016 and get resolved the matter.

Treat this as most urgent.

Pre-litigation place, time & date:

Dist court building, shivaji nagar, pune – 411 005

On saturday 08th october, 2016 at 11.00 am to 4pm

Cheque / dd to be issued in favour of “rwsl a/c ris “[protected]"

And despatch to the following add:-

Reliance webstore ltd

Bldg b 18 office no a1, kubera park society

Beside fakhri hill soceity opp. salugther house

Near lulla nagar chowk kondhwa pune 411040

For payment through neft

Account name reliance webstore limited

Account no. [protected] (current account)

Bank name standard chartered bank

Ifsc code: scbl0036084

After making the payment, please provide bank name, utr code / transaction ref no. with snap shot of the payment.

By order

(secretary, pune dist court)

Contact no: irfan [protected] (10.30 am to 1.00 pm & 2.30 pm to 5.30 pm)

E-mail id cro. [protected]@gmail.com

Note – this is a computer generated sheet, hence no need of signature.


* email for sept 2016 : your reliance e-bill for the month sep'16 of the service number [protected] *

Dear alexinha dsouza,

We are pleased to present your latest reliance ebill.

Reliance number

[protected]

This month's charges (rs.)

326.45
Relationship number

[protected]

Total due amount (rs.)

326.00
Bill period

27-aug-2016 to 26-sep-2016

Payment due date

15-oct-16
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Nov 11, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Oct 07, 2016
Updated by Eveline D'souza
I've googled the address provided in the email and cross checked with customer care and on the reliance web site. The address is mentioned is incorrect and fake. Also the point to note is that the email id of the sender is not an official email id of lok adalat.
The actual date of receiving the email is 4th Oct 2016, whereas the date mentioned in the mail is 7/9/2016.

Proves that the details of the customers are stolen and misused. Strict action needs to be taken on it.
Verified Support
Oct 08, 2016
Reliance Communications Customer Care's response
Dear Eveline,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 11, 2016
Reliance Communications Customer Care's response
Dear Eveline,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

This is a standard EXTROTION practice from the ADA group to make up its LOSSES.
How can emails of Pune Suburban District Legal Services Authority be sent from email id of Reliance people? Even the contact number is of reliance.
Pune Suburban District Legal Services Authority should send emails from its OWN email ids and contact number of the authority should be provided.
This is just to scare people into making payment coz most think that why take hassle for few thousand rs.
Similarly earlier RELIANCE was calling people claiming that the caller is so n so lawyer from Delhi Tis Hazari Court. Another was of arm twisting people to pay.
Even after termination requests numbers are NOT terminated for many days and then company asks for RENTAL + LATE PENALTY +Other charges and makes a bill of 500 into 2500!!
Legal action should be initiated against collection dept of Reliance for trying to EXTORT money by pretending to be Tiz Hazari (Delhi) Lawyers or some Legal Authority.
NOTE: NO LOK ADALAT or COURT would send notice by email. And if at they do it has to be an officuial email id ([protected]@nic.in or something like that) and NOT cro.[protected]@gmail.com

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