Reliance Communications — Monthly package decided by reliance now i have to pay what they demand | |||
My mobile no [protected] the monthly planis decided by reliance communication 2233per month with out my notice and sending bill and forcing me to pay 2500+ including taxes and now my position is so bad if i want to change the plan they r refusing to change and telling that no plan avble for u u have to pay what the bill generates or ur line get disconnect. I want to ask reliance how u have decided my plan? The plans available in ur company no montly plan of 2233/-is mentioned, Pl send the details of my approval for 2233 plan? Till now i have paid 5000rs plus pl refund immediately or solve the pb and adjust the excess amount wht u collected from me My zero rental plan is over in the month of march 2016 but y ur charging for the handset when 24 months r over? (With hand set for 24 months zerorental plan u charged 53600/- and with out hand set u mentioned in the web site 19000+ but i selected with handset and paid 53600 one time and the 24 months r over and the plan get disconnected and by default the plan 399 activated and u have send the bill also, once cdma converted to gsm how come my plan 2233? Per month pl. Give clarification/ When i want to change the plan which i have decidded mot me i cant able to change the paln and plans r not avble? Dear reliance pl solve the pb and dont suck the blood form poor people With a salary of 8000 the reliance bill is 2600 i have to pay? Pl. Request to solve the issue Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
— forwarded message —
From: maqdoom ahmed
To: reliance group
Cc: reliance
Sent: wednesday, july 20, 2016 2:57 pm
Subject: fw: horrible harassment from ur reliance customer care for payment of bill
Dear sir,
I have send so many mails reg, the pb. facing from reliance communication being a cancer patient i am requesting u to solve the pb, but the torture is unbearable and reliance communication is forcing me to commit suicide because of of sincerity and promptness in keeping the words and today my number got disconnected and this is a failure in my life i feel no one is responding from reliance and more than 17 hours i hanged on customer care number since 2 months.
I request u to take action immediately other wise reliance is responsible for my further action so that whole india should come to know how reliance is troubling the customers and minting money from innocent people.
Today morning my mobile got disconnected and i borrowed the amount and paid the bill 4005 rs.
If i wont get the response in 24 hours then reliance is responsible.
All the details i will be sending to trai, all the existing service providers, and all the media channels before taking any step.
O kindly respond immediately
Today i am using these words because of the torture from reliance to payment.
More over i am the person want to live tension free becasue i am an cancer patient only mental tension will kill me and reliance is killing me that is for sure.
Pl. respond immediatley.
Ahmed s. m.
Hyderabad
[protected]
Onsumer complaints and reviews about reliance cdma mobile
Ahmed sm
Jun 24, 2016
After expiry of zero rental plan also charging 2500+ monthly rental
Dear sir,
I have taken reliance zero rental plan in the year 2014 april which is valid for 2 years and paid amount of rs. 53600/- in which they have provided htc one ds mobile also. with out htc one ds mobile for zerro rental they told 20, 000+ but i have taken along with the htc one ds mobile. the plan was over in the month of april 2016, immdtly after tht they have send bill amount of 475+ which includes the monthly rental and user charges which i have paid.
To y surprise i received bill for the month of may which is clearly mentioned that monthly package of 2233 rs per month and taxes + + they have send 2500+ when i contacted the reliance customer care on 198 initially they told no record o[censored]r monthly package and after calling more than 32 times i came to know the monthly package is 2233 /- when i asked them how come 2233 monthly package and in ur monthly package there is no such package? they replied in harsh language that u have to pay thats it from where u have talked the zero rental plan there it is mentioned the same package, when i tried to clarify them that the amount includes the handset price also but the offer zerro rental is expired and same time it sholud come to 399 what i have informed when i called immediately after the expiry of the offer but they r not in a position to listen and they r harrising me to pay 2500+ but i paid 700 rs on 23rd in keeping view they will disconnect the mobile. but the harassment is going on and to day morning when i called them again on 198 he simply telling me when i asked him shall i approach consumer cellthe reply go to consumer cell or any where no effect to reliance or quit reliance by paying 3500 more and join another network and disconnected the call.
I request u to pl solve the pb. immediately like me there r thousands of customers who have availd this zero rental plan.
If 100000 customers i opted zero rental plan the illegal earning for reliance is
100000*2500 (what they r charging nw) 25 crores in a single month 9 with out detecting the user value. an avarage user charges approx 400-500 rs per month
Pl. stop this cheating and troubling to customer
I want reliance to understand the customer who availed zero rental plan by paying 53600 is not an ordinary customer give some value and respect to the customers.
I hope relaince communication will understand and solve the pb of zero rental customers.
Complaint on[protected]
Consumer complaints and reviews about reliance cdma mobile
Ahmed sm
Jun 24, 2016
After expiry of zero rental plan also charging 2500+ monthly rental
Dear sir,
I have taken reliance zero rental plan in the year 2014 april which is valid for 2 years and paid amount of rs. 53600/- in which they have provided htc one ds mobile also. with out htc one ds mobile for zerro rental they told 20, 000+ but i have taken along with the htc one ds mobile. the plan was over in the month of april 2016, immdtly after tht they have send bill amount of 475+ which includes the monthly rental and user charges which i have paid.
To y surprise i received bill for the month of may which is clearly mentioned that monthly package of 2233 rs per month and taxes + + they have send 2500+ when i contacted the reliance customer care on 198 initially they told no record o[censored]r monthly package and after calling more than 32 times i came to know the monthly package is 2233 /- when i asked them how come 2233 monthly package and in ur monthly package there is no such package? they replied in harsh language that u have to pay thats it from where u have talked the zero rental plan there it is mentioned the same package, when i tried to clarify them that the amount includes the handset price also but the offer zerro rental is expired and same time it sholud come to 399 what i have informed when i called immediately after the expiry of the offer but they r not in a position to listen and they r harrising me to pay 2500+ but i paid 700 rs on 23rd in keeping view they will disconnect the mobile. but the harassment is going on and to day morning when i called them again on 198 he simply telling me when i asked him shall i approach consumer cellthe reply go to consumer cell or any where no effect to reliance or quit reliance by paying 3500 more and join another network and disconnected the call.
I request u to pl solve the pb. immediately like me there r thousands of customers who have availd this zero rental plan.
If 100000 customers i opted zero rental plan the illegal earning for reliance is
100000*2500 (what they r charging nw) 25 crores in a single month 9 with out detecting the user value. an avarage user charges approx 400-500 rs per month
Pl. stop this cheating and troubling to customer
I want reliance to understand the customer who availed zero rental plan by paying 53600 is not an ordinary customer give some value and respect to the customers.
I hope relaince communication will understand and solve the pb of zero rental customers.
Relaince pl. stop mental harassment to the customer who is with reliance since 8 years after the zero rental plan i got the bill of 450+ with plan 399 per months and after converting to gsm how come my plan 2233+ taxes already complained more than 23 times and in written 3 times again received bill of 4500+
I request u to solve the pb. asap and at any given point my number should not get disconnect.
Pl. solve the pb. asap i request u
My mobile no [protected]
Ahmed s. m.
Howell india
208, haripriya complex,
Habsiguda x roads,
Habsiguda
Hyderabad 500 007
Andhra pradesh
India
+[protected]
+[protected]
3 attachmentsview alldownload all
Reliance. jpg
Reliance1. jpg
Reliance2. jpg
From: maqdoom ahmed
To: reliance group
Cc: reliance
Sent: wednesday, july 20, 2016 2:57 pm
Subject: fw: horrible harassment from ur reliance customer care for payment of bill
Dear sir,
I have send so many mails reg, the pb. facing from reliance communication being a cancer patient i am requesting u to solve the pb, but the torture is unbearable and reliance communication is forcing me to commit suicide because of of sincerity and promptness in keeping the words and today my number got disconnected and this is a failure in my life i feel no one is responding from reliance and more than 17 hours i hanged on customer care number since 2 months.
I request u to take action immediately other wise reliance is responsible for my further action so that whole india should come to know how reliance is troubling the customers and minting money from innocent people.
Today morning my mobile got disconnected and i borrowed the amount and paid the bill 4005 rs.
If i wont get the response in 24 hours then reliance is responsible.
All the details i will be sending to trai, all the existing service providers, and all the media channels before taking any step.
O kindly respond immediately
Today i am using these words because of the torture from reliance to payment.
More over i am the person want to live tension free becasue i am an cancer patient only mental tension will kill me and reliance is killing me that is for sure.
Pl. respond immediatley.
Ahmed s. m.
Hyderabad
[protected]
Onsumer complaints and reviews about reliance cdma mobile
Ahmed sm
Jun 24, 2016
After expiry of zero rental plan also charging 2500+ monthly rental
Dear sir,
I have taken reliance zero rental plan in the year 2014 april which is valid for 2 years and paid amount of rs. 53600/- in which they have provided htc one ds mobile also. with out htc one ds mobile for zerro rental they told 20, 000+ but i have taken along with the htc one ds mobile. the plan was over in the month of april 2016, immdtly after tht they have send bill amount of 475+ which includes the monthly rental and user charges which i have paid.
To y surprise i received bill for the month of may which is clearly mentioned that monthly package of 2233 rs per month and taxes + + they have send 2500+ when i contacted the reliance customer care on 198 initially they told no record o[censored]r monthly package and after calling more than 32 times i came to know the monthly package is 2233 /- when i asked them how come 2233 monthly package and in ur monthly package there is no such package? they replied in harsh language that u have to pay thats it from where u have talked the zero rental plan there it is mentioned the same package, when i tried to clarify them that the amount includes the handset price also but the offer zerro rental is expired and same time it sholud come to 399 what i have informed when i called immediately after the expiry of the offer but they r not in a position to listen and they r harrising me to pay 2500+ but i paid 700 rs on 23rd in keeping view they will disconnect the mobile. but the harassment is going on and to day morning when i called them again on 198 he simply telling me when i asked him shall i approach consumer cellthe reply go to consumer cell or any where no effect to reliance or quit reliance by paying 3500 more and join another network and disconnected the call.
I request u to pl solve the pb. immediately like me there r thousands of customers who have availd this zero rental plan.
If 100000 customers i opted zero rental plan the illegal earning for reliance is
100000*2500 (what they r charging nw) 25 crores in a single month 9 with out detecting the user value. an avarage user charges approx 400-500 rs per month
Pl. stop this cheating and troubling to customer
I want reliance to understand the customer who availed zero rental plan by paying 53600 is not an ordinary customer give some value and respect to the customers.
I hope relaince communication will understand and solve the pb of zero rental customers.
Complaint on[protected]
Consumer complaints and reviews about reliance cdma mobile
Ahmed sm
Jun 24, 2016
After expiry of zero rental plan also charging 2500+ monthly rental
Dear sir,
I have taken reliance zero rental plan in the year 2014 april which is valid for 2 years and paid amount of rs. 53600/- in which they have provided htc one ds mobile also. with out htc one ds mobile for zerro rental they told 20, 000+ but i have taken along with the htc one ds mobile. the plan was over in the month of april 2016, immdtly after tht they have send bill amount of 475+ which includes the monthly rental and user charges which i have paid.
To y surprise i received bill for the month of may which is clearly mentioned that monthly package of 2233 rs per month and taxes + + they have send 2500+ when i contacted the reliance customer care on 198 initially they told no record o[censored]r monthly package and after calling more than 32 times i came to know the monthly package is 2233 /- when i asked them how come 2233 monthly package and in ur monthly package there is no such package? they replied in harsh language that u have to pay thats it from where u have talked the zero rental plan there it is mentioned the same package, when i tried to clarify them that the amount includes the handset price also but the offer zerro rental is expired and same time it sholud come to 399 what i have informed when i called immediately after the expiry of the offer but they r not in a position to listen and they r harrising me to pay 2500+ but i paid 700 rs on 23rd in keeping view they will disconnect the mobile. but the harassment is going on and to day morning when i called them again on 198 he simply telling me when i asked him shall i approach consumer cellthe reply go to consumer cell or any where no effect to reliance or quit reliance by paying 3500 more and join another network and disconnected the call.
I request u to pl solve the pb. immediately like me there r thousands of customers who have availd this zero rental plan.
If 100000 customers i opted zero rental plan the illegal earning for reliance is
100000*2500 (what they r charging nw) 25 crores in a single month 9 with out detecting the user value. an avarage user charges approx 400-500 rs per month
Pl. stop this cheating and troubling to customer
I want reliance to understand the customer who availed zero rental plan by paying 53600 is not an ordinary customer give some value and respect to the customers.
I hope relaince communication will understand and solve the pb of zero rental customers.
Relaince pl. stop mental harassment to the customer who is with reliance since 8 years after the zero rental plan i got the bill of 450+ with plan 399 per months and after converting to gsm how come my plan 2233+ taxes already complained more than 23 times and in written 3 times again received bill of 4500+
I request u to solve the pb. asap and at any given point my number should not get disconnect.
Pl. solve the pb. asap i request u
My mobile no [protected]
Ahmed s. m.
Howell india
208, haripriya complex,
Habsiguda x roads,
Habsiguda
Hyderabad 500 007
Andhra pradesh
India
+[protected]
+[protected]
3 attachmentsview alldownload all
Reliance. jpg
Reliance1. jpg
Reliance2. jpg
Phone is not working...there is no connection available. kindly visit as soon as possible...address is skyways bureau services, leela mansion, behind leela cinema, hazratganj, lucknow.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
reliance decided them selves my monthly plan for post paid of rs.2233/- per month and taxes etc. extra, with out my confirmation and secondly this monthly plan is only for me created in india .
mental harassment and sending the bills every month 2500+ and calling over the phone and threatening to pay the bill but not in a position to give the details and at last they disconnect the mobile.
most surprising thing is that the network is very poor but after disconnected the mobile the disconnection message comes very clearly and with out breaking voice so reliance network works perfect after disconnect the mobile because to get the bill payment.
53600 paid in advance and now facing mental harassment from reliance and no correct answer from reliance and no response they keep on hold for hours.
pl. look in to this matter urgently
ieen