[Resolved] Reliance Communications — I'm complaining about their poor service. | |||||
I recharged my reliance dongle for Rs 849 on[protected] and till date i.e[protected] I couldn't use my data as I recharged for 3g and it's being connected to 3g. I have also talked to customer executive on 2nd, 4th, 6th, 10th and 11th of October and twice or thrice each day but they are just making excuses. My complaint number is[protected] and reliance number is [protected]. Validity of pack is for 30 days and 12 days are gone. They are neither providing service nor giving my money back. I request you to refund my amount as I you have wasted my 12 days when I actually needed data. Was this information helpful? | |||||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 12, 2015 Reliance Communications Customer Care's response Dear Suprriya, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 19, 2015 Reliance Communications Customer Care's response Dear Suprriya, We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again. Regards, Reliance Communications | |||||
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