[Resolved]  Reliance Communications — Illegal balance deduction by reliance

Address:474011

Sir my name is akash singh kushwah my no- is [protected] and i recharge my mobile no [protected] by rs 19 on date 29/11/2015 at 12:41 am which gives 100mb of 3g data.and after 10 minutes i start to surf internet.but they did not deduct my data balance and they start deducting my main account balance.my account balance of rs 1033 is deducted by them and my data balance still shows 100mb.this is the big fraud done by reliance and my huge amount of rs 1033 is deducted and only rs 19 is remaining.they have stopped my number contacting from reliance customer care.i have lost my trust in reliance. please refund my money.i dont need of your data. name-akash singh kushwah number-[protected] amount deducted-1033 alternate number- [protected] email id- [protected]@gmail.com
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Oct 21, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2015
Reliance Communications Customer Care's response
Dear Akash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 04, 2015
Reliance Communications Customer Care's response
Dear Akash,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Sir i wad in college tommorrow please contact me today my number is on now
Sir my alternate number is- [protected]
Alternate number 2 - [protected]
Both number is always on but pls contect between 12 pm to 6 pm only.but please contact

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