[Resolved]  Reliance Communications — ILLEGAL BALANCE DEDUCTION

Address:Jaipur, Rajasthan

i've recharged my number with 74rs call reducing pack 5 days ago. I've got 500MB 2G data free valid for 1 month. But today all the free data balance is 0 despite the fact that i haven't downloaded anything . I didn't have any idea that my net pack has 0 balance so i continue using internet on my cell and due to this my main balance also lost. when I call 198 and after selecting certain options when i reached to talk costumer care executive they simply end the call by saying " Thanks for calling reliance". Plz help me out as I am totally frustated with this worst reliance network and reliance services. ph no.:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Nitesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Nitesh,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Nitesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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